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Why Buy From Us

It’s smart to buy from a dealer that will still be open after you buy from them.

      Leisure Concepts has been in business for over 35 years, longer than any other spa dealer in the Madison area. In the time we’ve been open there have been 14 other spa dealers that have closed in the Madison area. In most cases these other dealers have opened, sold a few spas, and closed since we’ve been here.

Buying from a dealer with good service all around is important.

      We have a full service department, stock thousands of dollars worth of parts for new and older spas, and have fair service and labor prices, currently just $79.00 for up to a 1 hour service call. After the warranty is up, for those customer that would rather fix things themselves we are also willing and able to sell just a part and give out all the free advice we can to help you save money and make and necessary repairs yourself. Generally we can do service work for people up to about a 50 mile radius of our Madison Wisconsin store.

You will get the most spa for the least amount of money at Leisure Concepts.

Our prices are much lower than local dealers selling a comparable spa and also much lower than dealers in other areas selling the same spas and here’s why:

      We operate where each year we sell hundreds of whirlpool baths, air tubs, soaking tubs and walk in tubs to people all over the US, Canada, into the Caribbean. Our internet whirlpool business has grown and is still growing to the point where it almost completely pays the overhead for our store. That means that we can sell our hot tubs and saunas to our local Madison area friends and neighbors at much lower prices. We would prefer to sell as many spas as possible at lower profit margins than sell just a few at a really high profit margin like other dealers (that will remain unnamed) in the Madison area do.

      We try to treat people like we would want to be treated ourselves. Our employees are all seasoned professionals that know what to do and have a better knowledge of spas that just about anyone else you may encounter. Our strategy is to explain exactly how our spas are built, why the are built the way they are and why it makes so much sense. Spa manufacturers from all over the US and world are always knocking on our door. They would love for us to sell their line of hot tubs. We can sell any brand of spa we want and the brands we have chosen to sell are in our opinion the best spas you can buy for the money. We have roughly 100 years of combined hot tub experience so putting us in charge of what brand of hot tub you buy is just smart.

Leisure Concepts has nearly 10,000 customers.

      Our store is open 7 days a week 9 months of the year and 6 days a week during the 3 winter month. (don’t you wish winter was only 3 months long?) We can ship supplies right to your home 5 days a week if you can’t make it into our store. We have a toll free 800-809-9111 number for our customers that live outside of the Madison area. We generally deliver and service up to 50 or 60 miles from our store. Most spa prices include delivery and chemicals. At the time of delivery we spend time with each customer explaining and teaching exactly how to run the spa, how to take care of the spa, and how to make sure the water in the spa is clean, clear, and healthy. Our system has evolved over many years of personal use and has been tweaked to be the most effective way to take care of a spa in the least amount of time.